 Business Management Practice |
 ACCi's Business Management Practice focuses on customer relationships and back-end core financial
solutions to assist businesses in effectively utilizing technology for business operations.
Microsoft Customer Relationship Management (CRM)
ACCi represents the Microsoft CRM solution, which helps mid-market businesses build profitable customer relationships.
Integrated Sales and Customer Service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service. Sales and
customer service features include leads and opportunity management, a complete view of customer history, automated incident management, and a searchable knowledgebase.
Microsoft Business Solutions CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance.
Built using Microsoft .NET–connected technologies, Microsoft Business Solutions CRM is easy to deploy, customize, and use.
It is accessible from Microsoft Outlook® and the Web,
integrates with other business applications, and scales as your business grows.
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