Regarding your business view of IT operations, here’s a link to an eFolder article about our philosophy of changing from the “emergency room” process to the “preventive medicine” strategy employed at ACCi. eFolder has been a technology partner of ACCi for the past five years and provides data protection solutions for our clients. We would appreciate your feedback and thoughts about this philosophy. This blog article was written as part of an overall conversation regarding stales strategies and tactics for Managed Service Providers and their lead generation activities. The webinar is recorded and linked in this article.