A Note From Our President

 

A Seat at Your Board Table

By: Bobby Welch – President

Technology. Some days you love it, and some days it is the bane of your existence. On most good days, you typically do not even think about technology. It sits quietly in the background and performs amazing tasks for you with speed, precision, and connectivity. However, it is always a bad day when technology challenges rear their ugly head. The computer locks up before you saved that 10-page Word document, the internet is down so you cannot lock in that mortgage rate or plane ticket fare, or your office server got infected with ransomware and you are left with the decision of starting over or paying the ransom because your backup has not run successfully for the past 3 months.

Regardless of your experience with technology, in business we all fall somewhere on the following spectrum – Technology is a necessary evil that we have to have to run our business. We buy low cost equipment and run it until it dies, and we hate spending money on service just to keep these darn computers running. Versus, we value technology as a critical component to our business, and we understand that technology must be invested in and maintained in order to receive the maximum benefit. This can provide a competitive advantage and help to differentiate us from our competitors.

Where do you land on this spectrum? We would hope it would be more towards the value end. Ask yourself a few questions:

  • Do you have an established IT budget?
  • Do you practice life-cycle management that tracks useful life, warranty dates, and replacement schedules for your equipment?
  • Are your systems proactively maintained and kept up to date with the latest patches, updates, definitions?
  • Can you confirm that you are getting consistent image-based backups that are stored both locally and offsite?
  • Do you have a multi-layered security strategy with awareness training provided for all your staff?
  • Do you have a trusted internal/external resource who understands your business, understands the technology landscape, meets with you regularly, and implements best practices?

The companies that answer “Yes” to, or are at least addressing, the questions above are the ones that value their technology and rate higher on the operational maturity level (OML) scale that we use to grade our clients. If you’re interested, we would be happy to review the OML model with you to see how your business rates.

ACCi wants a seat at your board table. We want to be there when you do your strategic planning for your business. We want you to tell us your vision, goals, and objectives for the current year, the next 3-5 years, and the long term, so that we can implement the right technologies that allow you to achieve your vision. We want to be more than your IT advisor. We want to be viewed as your business partner, sitting at the board room table with you, and walking with you on your business journey.

Our CoverIT solutions are designed to help you move further along the value technology side of the spectrum. This year, make the commitment to move in the right direction.

When you are ready, let’s have a business conversation …